Contact Sweet Briar Water Restoration

How do you keep water damage from spreading before help arrives?

Safety comes first and stopping the water comes second. Everything after that can wait for the crew, so call as soon as the water is under control.

• If you can reach the breaker panel from a dry floor, switch off the circuits for the wet rooms. If you'd have to step through water to get there, leave it alone and tell us on the call.
• Find the main shutoff before you do anything else with the water, since closing it stops a supply line leak in a minute or two.
• Water that rises out of a basement floor drain should be handled as contaminated, so stop running water in the house until the crew arrives.
• Listen for the sump pump. If it's silent while the pit is full, the problem may be power or a stuck float, and the crew can sort out which.
• When Geist Reservoir is running high, water can come in through basement walls or window wells. Move what you can upstairs and keep track of where it's entering.
• Lift furniture onto blocks or move it to a dry room if you can do it safely, and leave heavy pieces for the crew.
• The EPA recommends drying water damaged areas within 24 to 48 hours to prevent mold, so call as soon as the source is stopped.
• If you plan to file with your insurance company, check your policy's notice rules and read the Indiana Department of Insurance claim tips before you make permanent repairs.

What will we ask when you call about water damage in Sweet Briar?

A few details on the first call help the crew plan the visit before they leave.

• Which fixture or pipe is leaking, or that you can't tell yet.
• What the water looks and smells like, which tells the crew whether it's clean or contaminated.
• How deep the water is in the basement and whether it has reached the furnace or water heater.
• When it started, even if it's a guess.
• About how old the house is. A lot of homes in Sweet Briar date from the 1990s to 2000s, and older plumbing changes what the crew checks first.
• If there's a dog or other pet the crew should know about.
• Whether you've called your insurance company yet, and either answer is fine.

It's fine to guess on any of these, and the crew will confirm the details on site.

What happens on site after you call?

When the crew walks in, they look for where the water started and make sure it can't keep coming.

Before anything is moved or removed, the crew documents the damage with photos and moisture readings for the photo report.

Our water restoration manager is IICRC certified. The IICRC publishes the S500 standard for water damage restoration and the S520 standard for mold remediation.

We document the damage with a photo report and walk you through what we found, so you can decide with your insurance company.

After extraction, drying equipment runs until the moisture readings say the job is done, with the crew checking in between.

How does the age of Sweet Briar homes change a water call?

Much of Sweet Briar went up in the 1990s to 2000s, so water heaters and washer hoses are the usual places a leak starts. You'll see two story and ranch homes across Sweet Briar. Since full basements and crawl spaces are both common here, tell us which one your house has, because it changes where the crew looks first. Outside water from a storm calls for a different plan than a burst pipe, so let us know which one you're dealing with. If you're not sure about any of it, the crew will check when they arrive.

Where does the Sweet Briar number take calls from?

This number covers Sweet Briar and its neighborhoods, including these:

• Sweet Briar · much of it from the 1990s to 2000s, basements are common
• Sweet Briar North · built mostly in the 1990s to 2000s, finished basements are common
• Brendonshire · most with basements
• New Britton

Calls from Britton Ridge, Sagamore, Sand Creek Woods, Sunblest Farms, Lake Stonebridge, Somerset, Spyglass Falls and Limestone Springs come to us too. For addresses near the edge of the service area, call and the team will check whether a crew can get there. You can read more about water damage restoration in Sweet Briar and basement flooding.

What questions come up before a call?

Who runs the crews behind Sweet Briar Water Restoration?

This page is powered by Indy Roof & Restoration, the company Aaron Christy started in 2018. The company has a BBB A+ rating and has been BBB Accredited since 2019, which you can check on its BBB profile.

The Indiana Chamber's 2025 Best Places to Work list included it in the small companies group. In January 2026, Aaron joined FOX59's Indy Now to talk about water restoration. On WISH-TV's Life.Style.Live, the company has talked about its community work, like its yearly back to school backpack giveaway. The number on this page reaches the team any time, day or night.